As much as you can do and do your best. Due diligence and research, scenario building and review, perhaps looking at "What is the worse thing that can happen?"
This stuff is screwing me over and it is because I actually feel a little (not much admittedly) sympathy for this bloke. It's wearing mightily thin but I have to continue to be professional and measured, level headed etc. Thirty years ago the bloke would have got a bigger surprise as I took no prisoners when I was younger, it was my job and so many would try but few succeeded in getting one over on me.
I recall that one of our ladies in the office heard me rip into someone and they said something along the lines of "I hope you don't kiss your children with those lips!" you can probably understand why.
Now? I don't want all this hassle and turmoil because some one who has thrown all their toys out of their pram decides that it is my fault and I should be the one who should be punished. It's a pathetic waste of time, money and resources and wont get us any further along the road to resolving his problems whether they be in his head or elsewhere.
But you can only do so much. Thirty years ago Id have this resolved in 30 minutes, now, it will take a little longer as I need to prepare and cover many bases.
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