When they've made you re-load all your software on again for the second time and you go and activate it - they won't let you - so you have to ring up and then they ask the stupid questions about what "other" PC you were loading it on and I was ever so good - I had to bite my tongue as I gently explained that I had spent 15 hours or so doing this and re-loading the software mainly due to the fact that their software screwed it all up in the first place and that there was every possibility that somewhere on my PC that the software actually was but I couldn't find it.
Anyway, Sharon in Mumbai managed to sort out the codes to reactivate the PC. All I have to do now is see if I can find what the PC did with some of my data files. I have most of them back....
Oh the fun of it all and this is meant to make a user's experience better? Could it get any worse?
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