To p1ss me right off. The craziest of which today was when asked to confirm my date and place of birth with a call centre (which getting to a live person past "speech recognition" suitable only for Martians and those of Eastern European dialect). I correctly go my birthday right and where I was born but did sub-district, post town, region. Then asked what my password was I said I didn't know. They they suggested it was where I was born. So armed with that I gave the 2 and 4th letters or each of the originally correctly answered questions before and guess what - there's no way it was any of them!
So when I had the conversation that how did they originally say where I was born was OK but now it was different I had to call back and speak to security. What a pain as I asked for a direct line as I didn't want to go through all the nonsense a second time. But yes I did have to go through it all but made sure that I spoke like a Ukrainian this time which appeared to work some of the time. Eventually things were resolved but it was entirely unsatisfactory and I can see why Mrs. F. is normally loathe to leave me to deal with this sort of sh1t on a day-to-day basis.
Surely there must be other pragmatic down to earth people out there :-) Whoever thought of voice recognition on the phone needs certifying as the experience was painful to say the least and just serves to make customers angry.
Christmas is wrapped up and ready to rock and roll and I'm just completing copying over my CDs to my hard drive so that I can use that to stream music in the house. Apparently my dad's collection is coming home with me next week (CDs, Cassettes and DVDs) I already have the record collection but have been unable to find a suitable buyer for that although there are some good albums in there. Maybe in the New Year.
I suppose I ought to start moving all my Vinyl over to hard drive soon too - there'll be a lot of that to do I guess. It also needs some attendance on the tracks as well to make sure that the record isn't jumping and to clean up the hiss and pops from the surfaces.
I have my accounts to complete as soon as it is the end of the year too so I may as well get started with those too as I have some time available. It's actually nice not going out but that all changes again on Saturday...
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