She really laid into the Credit Card Company who have now, after 20 years with them, been given their marching orders despite them trying to calm her down and crediting her back extra interest they'd claimed after a f*** up with the bank and their internal systems last month that meant we had to do some emergency payments and then they baulked the electronic transfer and charged us again - bunch of shisters.
So Mrs. F. blew her top at them and when they kept lumping out the same old drivel she told them where they can stick it - good for her. I've got to run around changing a number of things tomorrow but that's no hardship. I think we will have a bit of fun with the letter to them telling them how not to keep a customer but then again they have thousands of other customers and losing a long term customer probably isn't too much of a worry to them. But they are a bunch of tossers and hopefully the new cards and arrangements we have arrived at will see us OK in the future.
Nice one - I'd hate to be on the end of a Mrs. F. Rant :-) Mind you - you haven't seen me go for someone either - that's exciting too :-) I remember withdrawing all my funds from a bank as one of the Tellers gave us a funny look as if we couldn't afford a mortgage and said something similar so I withdrew all my savings - that shocked the little pratt when he realised I had enough to buy half the house - so he called the manager and I had much pleasure explaining in a slightly too loud voice about how badly I'd been treated and that the Teller didn't think we would have enough to raise a Mortgage. He looked stupid, the manager looked furious and I took my money out anyway as a point of order. Then went around the corner to another bank showed them the cheque and asked if I were to deposit this amount would they consider a chat about a mortgage - you'd be surprised how quickly they responded.
Anyhow - glad she's in bed and not ranting - it was quite frightening :-)
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