Friday, August 14, 2020

The End Of The Journey (Or Is It?)

 What a strange thing.  Sending me to the wrong Hospital on the right day.  Not informing me that I needed a Mask.  Not following their own procedures (7 day and 48-hour phone call confirmations) and then another appointment arrives which I request a postponement from until this stupid face nappy edict from the Government (you won't find a health professional worth their salt who thinks a scarf will stop a virus) is eased.  If you've ever had a Flexible Cystoscopy you'll know the last thing you need is something wrapped around your face restricting your breathing let alone having to wear one throughout the visit.

The NHS, true to recent form said that their first mistake was a cancelled appointment and that me asking to postpone was also a cancelled appointment so without reference to my Consultant I'm discharged from care.  So do you think that's to make the number up?  I'm sure it is, they've been found out - most of the Nightingale Hospitals never had a patient.  I've a feeling that my appointments people weren't paying attention to my nicely worded letter and were too busy making up TikTok routines to be bothered with patients.

So this is how the journey ends - some jumped up clerk or perhaps a computer (for the letter came with appointment information etc) just used a spreadsheet and bang - that's me off the list after 14 years and if you've been with me you'll know that I've had quite a journey of cancelled appointments and I think something like 6 or 7 this year alone by the NHS themselves.  

They saved my life 14 years ago and I'm sure that the surgeons and nurses are fine but the management and administration staff - well I wouldn't trust them to sit the right way up on a toilet!

I've written a very strongly worded letter to them and my GP and followed that up with another to my GP.  I will write to my Consultant and express my dissatisfaction with the Hospital.  I feel some more heavy serious letter writing may go on beyond that as I have been treated appallingly by someone or something that cannot determine an outpatient appointment from a procedure and a request from a cancellation.

Sod them all.  I'm lucky as I've never had to cancel an operation or an appointment unless the NHS has done it to me sometimes just before surgery!  So I feel vindicated in launching a tirade of complaints to them.  I certainly hope they are ready for me.

I only had this one check left and I would have been discharged anyway so I'm not that worried about it.