After looking at the Proof of delivery picture that they now take I can say that emphatically you have delivered my parcel, I can see the logo clearly on the box. The only problem being that it isn't my house at all. It's someone else's house. My house is the on a road uniquely the only one of its name in the UK!
Normally I don't have problems getting stuff but this time it's obviously gone wrong and these things happen and they happen rarely but trying to report it is a nightmare. It (they have an AI Bot) sends you to a set of web pages that you go around and around in until you end up back where you started from. What's the point in that? I've had to email my supplier to see if they can help to let them know as I'm blowed if I can.
So - another crap application by customer service and their developers.
This hot on heels of signing up for an online retailed offering discounts and free delivery. So I have to register, no problem there and I go to search for the stuff I want when this FO intrusive pop up arrives asking me what I think about the experience. Dear reader, I let them have both barrels - what a bunch of idiots. Why not wait until after I had completed my very first order and interaction with them? Then I would have known what the experience was like - I think I said that in a more robust and Anglo Saxon sort of way.
And my lovely neck fan has arrived courtesy Amazon Prime Day. I don't know if you've seen them, they sit around your neck and blow air on to your head, not your face. It's great, has three speeds, nice, powerful and a setting like a little tornado :-) I find that I get quite hot in the office and my big chiller / cooler is located upstairs in the bedroom - it's heavy and so not exactly portable - this is lightweight and very good indeed. It just takes away the overheating feeling I get quite often (more so since my treatment).
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