Tuesday, September 20, 2011

Remember Kubler Ross?


You may recollect this diagram from some time ago when I was discussing the various stages that people go through especially in terms of someone dying (the grief cycle) and this depiction by Elizabeth Kubler Ross depicts the emotional responses that one goes through. Interestingly we respond to other events in our lives in similar ways and each person responds differently and to greater or lesser extents.

As Change Managers we see this when a major organisational or process change happens in a business. When you get diagnosed with Cancer you tend to follow this sort of pattern. Denial, Anger, Depression are familiar territory too. Being told you are terminal must have a similar impact on you and those around you. Everyone is adapting at different times and in different ways and may be in different phases so it's pretty much a mess all around. It's getting to acceptance that's difficult oh, and by the way, you can slip back and repeat some or all of the cycle again - quite easily if my experience is anything to go by.

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